Privacy Policy
Last updated: 13-11-2025Mannai Foods operates this website on the Hostinger platform, providing you with an online shopping experience for spices and related products. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit or purchase from our website.
Please read carefully. By using our website and services, you accept the practices described in this policy.
1. Personal Information We Collect
When you use our site or place an order, we may collect the following types of personal information:
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Contact details: name, email address, phone number, billing address, shipping address (all within Tamil Nadu)
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Payment information: transaction details, payment method (processed via a secure payment gateway)
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Account information: if you create an account, username, password, preferences
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Transaction information: what you purchase, cart contents, order history, returns or cancellations
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Device & usage information: IP address, browser type, device identifiers, how you use our website
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Communications: any messages or feedback you send us
2. Sources of Information
We collect information from:
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You directly (when you place an order, create an account, contact customer support)
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Automatically through your use of our website (cookies, web logs, device info)
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Third-party service providers (e.g., payment gateway, shipping partners)
3. How We Use Your Information
We use your personal information to:
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Provide, process and fulfil your orders (including payment, shipping, returns)
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Improve our services and website experience (e.g., product recommendations)
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Communicate with you about your order, account or promotions (with your consent)
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Detect and prevent fraud, secure our website and comply with legal obligations
4. Disclosure of Your Information
We may share your personal information in certain circumstances, including:
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With service providers working on our behalf (payment processors, shipping companies, cloud hosting)
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With marketing partners if you opt in to receive promotional communications
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In connection with a business transaction (sale, merger, bankruptcy) or as required by law
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies on our website to:
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Recognise you when you return to our site
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Understand how you use and navigate our website
You may disable cookies via your browser settings, but this may affect the functionality of our site.
6. Data Retention & Security
We implement reasonable security measures to protect your personal information, however no method of online transmission or storage is completely secure. We retain your information as required for order fulfilment, legal compliance, dispute resolution or as otherwise permitted by law.
7. Your Rights
Since our operations are within Tamil Nadu, India, you have the right to:
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Access personal information we hold about you
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Request correction of inaccurate personal information
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Request deletion of your personal information (except where we are legally required to retain it)
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Opt out of marketing communications at any time
To exercise any of these rights, please contact us (see below).
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us for its removal.
9. Links to Other Websites
Our website may link to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend you review their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this website with an updated “Last updated” date. Your continued use of our website after changes constitutes your acceptance of those changes.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Mannai Foods
Email: Channelchatmail001@gmail.com
Phone: +91 8524993208
Address: Ayyanar kovil street, Asesham , Mannargudi